Shipping & Return Policy

Shipping

Skin Snatched ships exclusively through USPS. Shipping costs $20. Free shipping is not offered.

Estimated delivery time is 5–14 business days, depending on your location. Business days exclude weekends and holidays. Delivery times are estimates and may vary due to carrier delays.

Order Tracking

Once your order ships, you will receive an email with USPS tracking information so you can follow your delivery.

Returns and Exchanges

Unopened items may be returned for store credit or exchanged. Items must have the original seal intact and be accompanied by a receipt.

Returns for store credit or exchange must be made within 30 days of the original sale date shown on the receipt. Opened items are not eligible for standard returns or exchanges.

Eligible standard returns are processed as store credit or exchanges rather than refunds to the original payment method.

Final Sale Items

Gift cards and sale items are final sale and are not eligible for standard returns or exchanges.

Return Shipping Costs

Skin Snatched covers return shipping for goods damaged during transit or goods that do not match the order placed through our website or Instagram store. Customers are responsible for return shipping costs for all other eligible returns or exchanges.

Damaged Incorrect or Lost Shipments

Please report damaged or incorrect items within three days of delivery by phone or email so we can assist you. Contact us by phone or email if your package is lost.

Skin Snatched
Email: lisa@skinsnatched.com
Phone: 1-800-372-7089